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Leaders, You Want Your Team Members To Complain!
Sadly, Colin Powell, a former Joint Chiefs of Staff, secretary of state, and national security adviser, passed away earlier in October....
Holding People Accountable Requires Assertive Phrases
Recently, I completed an emergency coaching session with a leader from Montana. They needed help in how to hold a team member...
Leaders, You Are Too Busy to Pay a Compliment? Hogwash!
Leaders, life is full of choices. You make choices to do things and you make choices not to do things. In addition to keynote speaking and training, I often coach leaders who need improvement in specific areas or just need their tires inflated. Last week, I asked a leader to pay a compliment to a team member and then be ready to discuss; what the team member did to be worthy of recognition, any reactions or responses they received, and if they would have done anything differe
Leaders, Do Your Team Members Have A Piece of Spinach Wedged Between Their Teeth
At social parties, people often ask me what I do for a living? I typically respond, “I teach people to be nice. I teach people to use...
Why An Open-Door Policy Doesn’t Always Work (and How It Can Hurt You)
Last year, I was invited to be an on-air guest for a local radio show in Los Angeles, CA. The program host wanted to take 5 minutes and...
Baby Boomers, the Millennials on Your Team Were Not Raised in Your House
A question I like to pose to leaders when teaching empowerment during webinars or in-person training is, “Would you ever impose your...
Small Things that Make a Big Difference in Leadership
Focus groups can be a valuable resource for insights into leadership. Late last year, I asked a virtual focus group the following...
A Good Leader is Hard to Find
While planning a webinar series for a client recently, I asked a group of leaders what they would like me to cover over the course of...
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