Focus groups can be a valuable resource for insights into leadership. Late last year, I asked a virtual focus group the following...

While planning a webinar series for a client recently, I asked a group of leaders what they would like me to cover over the course of...

A few years back, I recognized a team member who had just conducted an outstandingly successful training course. The attendees not only...

A wise man once said, "If your only dental care is going to the dentist twice a year, your teeth will still fall out." Meaning it takes...

Leaders, I have an essential question for you. It has to do with a concept that determines your success in and out of the workplace,...

Have you ever heard of a "hostage student"? A hostage student is usually an employee whose supervisor has mandated to attend a training class against their will. Such students tend to say the bare minimum during the course, hoping to get through the training without participating. Typically, hostage students don't look in the mirror and ask themselves why their employer felt it was necessary to take the class in the first place. Instead, they assume their coworker's shortcomi

Welcome to the second part of my two-part series on the importance of responsibility and accountability for all leaders. As we discussed...

Many supervisors are in leadership positions because they were high performers in their previous roles. However, to be brutally honest,...