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Why An Open-Door Policy Doesn’t Always Work (and How It Can Hurt You)
Last year, I was invited to be an on-air guest for a local radio show in Los Angeles, CA. The program host wanted to take 5 minutes and...


Baby Boomers, the Millennials on Your Team Were Not Raised in Your House
A question I like to pose to leaders when teaching empowerment during webinars or in-person training is, “Would you ever impose your...


Small Things that Make a Big Difference in Leadership
Focus groups can be a valuable resource for insights into leadership. Late last year, I asked a virtual focus group the following...


A Good Leader is Hard to Find
While planning a webinar series for a client recently, I asked a group of leaders what they would like me to cover over the course of...


Activating “The Want” in a Team Member
A few years back, I recognized a team member who had just conducted an outstandingly successful training course. The attendees not only...


Leadership is a Lot Like Brushing Your Teeth
A wise man once said, "If your only dental care is going to the dentist twice a year, your teeth will still fall out." Meaning it takes...


The Willingness to be Unpopular
Leaders, I have an essential question for you. It has to do with a concept that determines your success in and out of the workplace,...


The Root of 99% of All Workplace Issues
Have you ever heard of a "hostage student"? A hostage student is usually an employee whose supervisor has mandated to attend a training class against their will. Such students tend to say the bare minimum during the course, hoping to get through the training without participating. Typically, hostage students don't look in the mirror and ask themselves why their employer felt it was necessary to take the class in the first place. Instead, they assume their coworker's shortcomi
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