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Thank You for Being a Horrible Boss
The worst boss I ever had was a guy named Dick Jones. Today, I'm thankful for Dick Jones; he provided a perfect model of what not to do.


Would You Golf With Obama or Trump?
Would you golf with Obama or Trump? Or both? Or neither? I bet right now you're thinking passionately about who you would golf with, and...


15 Ways to Make Your Meeting More Productive
The # 1 timewaster for many businesses is meetings. Not too many people walk around with signs saying they want more meetings. Meetings can be pretty expensive. During your next meeting, add up the hourly cost of every person in that room. Then imagine if you owned your own business and are writing a check for that meeting. If the money came out of your pocket, would you even have the meeting at all? Recently, I held a best practice on meeting management with a professional a


How Did You Fail This Week?
Remember as a youngster, sitting at the dinner table, being asked, “What did you learn today?” That question was often asked by a parent...


Leaders, You Want Your Team Members To Complain!
Sadly, Colin Powell, a former Joint Chiefs of Staff, secretary of state, and national security adviser, passed away earlier in October....


Holding People Accountable Requires Assertive Phrases
Recently, I completed an emergency coaching session with a leader from Montana. They needed help in how to hold a team member...


Leaders, You Are Too Busy to Pay a Compliment? Hogwash!
Leaders, life is full of choices. You make choices to do things and you make choices not to do things. In addition to keynote speaking and training, I often coach leaders who need improvement in specific areas or just need their tires inflated. Last week, I asked a leader to pay a compliment to a team member and then be ready to discuss; what the team member did to be worthy of recognition, any reactions or responses they received, and if they would have done anything differe


Leaders, Do Your Team Members Have A Piece of Spinach Wedged Between Their Teeth
At social parties, people often ask me what I do for a living? I typically respond, “I teach people to be nice. I teach people to use...
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