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How Did You Fail This Week?
Remember as a youngster, sitting at the dinner table, being asked, “What did you learn today?” That question was often asked by a parent...


Holding People Accountable Requires Assertive Phrases
Recently, I completed an emergency coaching session with a leader from Montana. They needed help in how to hold a team member...


Leaders, Do Your Team Members Have A Piece of Spinach Wedged Between Their Teeth
At social parties, people often ask me what I do for a living? I typically respond, “I teach people to be nice. I teach people to use their uncommon common sense. I teach people to treat others the way they would like to be treated.” I have fielded some rather strange reactions over the years. My mentor, Ross Reishus, told me many years ago, “John, your job description as a leadership adviser is quite simple. You get paid to step on other people’s toes. You get paid to tell o
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