Conflicts and misunderstandings are part of daily work life, but they don’t have to derail your team’s motivation or be roadblocks that prevent your organization from reaching its goals.

For many frontline team members, lacking the skills and confidence to address these issues with respect and dignity can be a significant challenge. This webinar provides actionable skills and practical solutions that your team members can immediately apply to improve workplace communication. Not only will this help create a more productive work environment, it will also reduce the number of issues bubbled up to HR and upper management.

What Your Team Will Learn:

• Techniques to approach and resolve issues constructively
• Strategies for effective communication with higher-ups
• Key errors in training and coaching that hinder progress
• Strategies for clarifying expectations when listening skills vary
• Communication tips to make everyone feel included and valued

Who Will Benefit:

Frontline team members (non-members of management) who want to be a part of the solution and not the problem.

Cost:

• $60 per attendee
• Early bird pricing: $50 per attendee through October 5th, 2024
• Use code TEAM for 20% off registrations of 5 or more team members